Last Updated: 13/05/2026
Welcome to TrueNova Marketing.
We are committed to protecting your privacy and ensuring your personal data is handled securely and responsibly. Our Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.truenovamarketing.com or use our digital marketing and social media marketing services.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 .
TrueNova Marketing is the data controller responsible for your personal and collected data, We may collect and process the following types of data:
a. Personal Information
Full name
Email address
Phone number
Company name and job title
b. Business Information
Marketing goals, campaign data, and business requirements
c. Technical Data
Browser type and version
Device information
Website usage data
d. Marketing & Communication Data
Preferences in receiving marketing communications
Interaction with ads, emails, and social media campaigns
e. Cookies & Tracking Data
We use cookies and similar technologies to improve user experience and analyze traffic (see Section 7).
We collect data through:
Website forms (contact forms, inquiries)
Direct communication (email, phone, social media)
Client onboarding processes
Cookies and analytics tools
Third-party platforms (e.g.,CRM tools)
We use the collected data for the following purposes:
To provide and manage our marketing services
To communicate with you regarding inquiries or projects
To personalize and improve our services
To deliver marketing campaigns and measure performance
To send relevant marketing communications (with consent)
To comply with legal obligations
We process your data based on lawful grounds such as consent, contract, performance, legal obligation, and legitimate interests.
We may share your data with:
Service providers (hosting, Tracking (Google Analytics & Ad Pixels), CRM tools)
Advertising platforms (Google Ads, Meta Ads, etc.)
Professional advisors (legal, accounting)
Regulatory authorities (if required by law)
We ensure all third parties respect your data and comply with applicable laws.
We implement appropriate technical and organizational measures to protect your data from:
Unauthorized access
Loss or misuse
Alteration or disclosure
Access is limited to authorized personnel only.
We retain your personal data only as long as necessary for:
Service delivery
Legal and accounting requirements
Business purposes
Retention periods are determined based on data type and its usage requirements.
We use cookies to:
Improve website functionality.
Analyze traffic and performance.
Deliver targeted advertising.
You can manage your cookie preferences via your browser settings or through our cookie banner.
Under GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion (“Right to be Forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time
To exercise your rights, contact us at thaker@truenovamarketing.com.
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
If you have any questions about this Privacy Policy or your data, please contact:
TrueNova Marketing
Email: thaker@truenovamarketing.com
Address: Manor Farm Drive, Leeds LS10 3RW.
